Privacy Policy

Last updated: October 2025

1. Introduction

Windowz 2 Clean (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard any information you provide when using our website:
https://windowz2clean.co.uk

Our contact details are:
📍 Windowz 2 Clean, United Kingdom
📧 Click here to email us.

2. Information We Collect

We only collect personal information that you voluntarily provide through our contact form, such as:

  • Your name

  • Your email address

  • Your Address

  • Your phone number (if provided)

  • The message or enquiry you send to us

We do not collect sensitive information, payment details, or any browsing data through tracking technologies.

3. How We Use Your Information

We use your personal data only to:

  • Respond to your enquiry or service request.

  • Provide information, quotations, or updates about our services.

  • Maintain basic records for business and legal purposes.

We do not send marketing emails or sell your information to third parties.

4. Legal Basis for Processing

We process your personal information on the following lawful bases:

  • Consent – when you voluntarily submit your information via our contact form.

  • Legitimate interests – for managing and responding to customer enquiries.

  • Legal obligations – to comply with UK regulations, if applicable.

5. Data Sharing

We do not sell, rent, or exchange your data with any third parties.
Your data may be shared only with trusted providers (such as website hosting or email services) where required to operate our business.

All third parties are GDPR-compliant and handle data securely.

6. Data Retention

We keep your contact form submissions and related emails for as long as necessary to respond to your enquiry — usually up to 12 months, unless we are required to retain them longer for legal or administrative reasons.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time.

  • File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated: https://ico.org.uk

You can contact us about your rights.

8. Security

We use appropriate security measures to protect your information from unauthorised access, alteration, or disclosure.
While we strive to secure your data, please note that no online transmission is completely risk-free.

9. Links to Other Websites

Our website may include links to external websites. We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page occasionally to stay informed.

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